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Personal Cyber Insurance

Peace of mind online and off.

As online threats such as identity theft, ransomware attacks, data breaches and social engineering continue to grow in frequency and severity around the world, NFP works to keep you protected.

Personal cyber insurance covers individuals for their personal online security risks and financial loss due to cybercrime.

Cybercrimes and risks include:

  • Online account takeover or compromise
  • Expenses incurred or financial loss due to identity theft or social engineering scams
  • SIM swapping incidents
  • Smart home device-related incidents
  • Ransomware
  • Cyberbullying and others

Home insurance and other standard policies do not provide adequate coverage for cybercrime. Fortunately, we offer various personal cyber solutions for individuals and their families, whether it be an endorsement of your home policy or a stand-alone policy. Not all policies are alike, and few provide coverage for all the risks you face today. As your insurance advisors, we can review your needs together and present you with solutions to protect you against cybercrime risk.

Personal Cyber Options

Cyber risks can often feel beyond our control, but there are easy-to-obtain solutions to protect you and your family. In addition to the product range available through our partners, we have developed DigitalShield, a stand-alone personal cyber product to protect all aspects of your life. Our DigitalShield product is an online insurance policy that can be purchased in under five minutes.

This policy covers financial losses and cybercrimes if you are a victim and need to make a claim, and also provides pro-active support to help you 24/7 with any question you have. It removes the guesswork, whether it be about your home network, your personal safety online, or if you need to review a suspicious call or email you received. This bonus cyber concierge service gives you and your family members access to reliable support to bring you peace of mind.

Since 2021, we have been developing our personal cyber line to offer the most competitive coverages to respond to your cyber protection needs. In our most recent updates which include DigitalShield Advantage and Advantage Plus plans. The DigitalShield product line now includes access to Equifax Premiere Membership and Credit Monitoring. As well as online resources to keep you and your family safe like dark web monitoring.

Comparing Options

Whether you choose a stand-alone policy like DigitalShield or want to learn more about add-ons to your current policy, when trying to deal with the unexpected, we're committed to providing a broad range of coverage to protect our clients, their families, homes and assets. DigitalShield provides the most comprehensive stand-alone policy available today, with limits starting at $25,000 of coverage at $9 per month (billed annually).

If you’re not sure what coverages you should be looking for in a personal cyber policy, here’s a simple comparison chart to help.

What's Covered Protection with DigitalShield® Protection Through Other Policies
Issued as a stand-alone policy, with no impact or reliance on your home insurance policy
Coverage for all family members of the household  (at home and while travelling), unlimited devices included in one policy
Access to a personal cyber expert 24/7 (available to assist you with cyber concerns and inquiries or to make a claim)
Equifax Premiere Membership, Credit Monitoring, Dark Web Monitoring and Fraud Assistance
Identity theft and financial loss coverage 
Cybercrime or online fraud coverage (including social engineering, AI enabled online fraud, phishing, online scams, SIM swapping incidents and more)
Cyberattacks coverage
Cyberbullying coverage
Protection for your activity online (such as online accounts, online banking, shopping, social media)
Ransomware and extortion coverage
Smart devices coverage (including entertainment systems, appliances, home monitoring systems, cameras, thermostats and other connected home devices)
Data Breach - Forensic IT, legal reviews, recovery services and options for notification to others
Access to Dark Web Monitoring, and a full suite of member services to help you protect yourself and your family
Well-being costs (psychologist and more), relocation costs, tutoring/school costs and legal service fees (covered when associated with a claim)
Home Title Fraud Expense Coverage (exclusively available in the $100,000 Advantage Plus Option)

For informational purposes only. This document does not amend, extend or alter coverage. Please refer to any actual policy(s) for specific terms, conditions, limitations and exclusions. DigitalShield product suite coverage varies depending on availability per province, and coverage option selected. Policies in the DigitalShield product family are underwritten through various insurers depending on policy option selected.

An Ongoing Commitment

Whether you experience a suspicious call, a full-blown ransomware attack, a compromised online account, or other cyber or privacy event, our team is dedicated to working with you to provide proactive support and in the event of a claim, achieve a fast, equitable resolution to the most complex scenarios.

To learn more about how you and your family can benefit from NFP’s cyber and technology leadership and solutions, contact us today.

*Product not yet available in Quebec or New Brunswick.

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