Canada Post Strike

Canada Post Service Disruption

Due to the nationwide postal strike, which began November 15, we expect delays in outgoing mail. NFP has a plan to maintain service to our customers. Please read the following information to ensure the strike does not impact your coverage.

Policy Documents

We will email your policy to you via the email we have on file for you. Please contact us if you need to update your information.

Payments

Please refrain from sending any cheque payments through Canada Post during the strike. If you recently sent a payment in the mail, please contact our Billing team to confirm whether we have received payment or to make alternate payment arrangements. If you pay your insurance premium through pre-authorized payments, these will not be affected.

NFP Billing Team:

To make a payment directly to your insurer, click here.

To make a payment directly to NFP, please read the following instructions:

• Payment info for clients in Western Canada
• Payment info for clients in Quebec
• Payment info for clients in Ontario and other eastern provinces

Claim Payments or Refunds

If you are expecting a claim payment or refund, we can arrange for funds to be electronically transferred to you. Please contact your service representative to make arrangements or to discuss alternate options if needed.

Liability Certificates or “Pink Slips”

Liability certificates will be emailed to you where this information is on file. Please contact your service representative or call us directly to request a printed copy.

We thank you for your patience during this time. If you have any questions or concerns, please reach out to your insurance specialist.